Frequently Asked Questions

When will my orders get shipped?

Our shipping schedule is on Monday, Wednesday, Friday and Saturday. For members, guarantee shipping next day* after payment.

*Every purchase that was made on Saturday will be sent on Monday*

How long will Shipping take?

You can check time estimation when choosing your shipping service

**Please understand that with the current global crisis, shipment times may be longer than usual**

How do I wash my woodenwares?

You can wash it with dish soap. Please dry it thoroughly with clean sheets after every wash. Do not keep it in humid and wet environment. Do not wash it with Dish Washer machine.

Can I use the woodenwares in the Oven or Microwave?

No. Sudden high heat will make your woodenwares cracks. 

Is it Food-Safe (Food Grade) finished?

All of our products were finished with Beeswax + Coconut Oil. Yes, it is save for direct touch with food.

What if the item I want is Sold Out?

You can Pre-Order the item. Feel free to contact us at our whatsapp number.
click here for more info.